How do I contact customer support?

How do I contact customer support?

Overview

Our support team is here to help. Here's how to reach us and what to expect.

Contact options

  • Email: Submit a ticket through our support portal or email us directly. We respond within one business day.
  • Phone: Call our support line during business hours (Mon–Fri, 9am–5pm CT).
  • Live chat: Coming soon — chat support will be available directly on our website.

What to include in your message

  • Your full name and email address
  • Order number (if applicable)
  • A brief description of the issue

Hours of operation

Our team is available Monday through Friday. We are closed on weekends and major holidays, but we'll respond to any messages received the following business day.

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