How do I return or exchange a product?

How do I return or exchange a product?

Overview

We want you to be completely satisfied with your purchase. Here's how our return process works.

Return eligibility

  • Items must be returned within 30 days of delivery.
  • Products must be unused and in original packaging.
  • Subscription items have separate return guidelines — see below.

How to start a return

  • Email our support team with your order number and reason for return.
  • We'll provide a prepaid return label within one business day.
  • Once received and inspected, refunds are issued within 5–7 business days.

Exchanges

If you'd like a different product, we recommend starting a return and placing a new order to ensure fastest delivery.

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